How long does it take for delivery?
When you order from our website, we ensure that the order gets processed at the earliest. Estimated delivery time for all Indian orders is 7 working days and for all International orders, estimated delivery time is 10-12 working days. Depends on the location of the customer and the product purchased. In a few instances, the delivery time may exceed by 3-4 working days due to some unexpected reasons at the shipping company’s end.
Can I have my stuff delivered on a particular day?
We strive to deliver products purchased in excellent condition and in the fastest time possible. However, due to reasons beyond our control, we can’t commit on the same.
How much do I have to pay for Shipping?
We offer FREE shipping on all orders above ₹499* within India.
Can I open the COD parcel before making the payment?
We apologize, but we do not have an open delivery system at Fabric Duniya. In Case you have any issues with the product, please feel free to get in touch with our customer care team at support@fabricduniya.com
Can I return the order to the courier agent and take my cash back from him?
We apologize but we do not have the facility of returning the product to the courier agent and take the cash back from him. In case you are not satisfied with the product, please contact us on given e-mail id or whatsapp us. Fabric Duniya website bears all the relevant contact details.
What if I am not home when my package arrives?
Our shipping partner will call you on your given number before delivering your shipment. Please attend the call. In case the call is not taken, delivery will be attempted twice. If still not received by you, the shipment will return.
How can I track the status of my current order?
We will send you a tracking number of the courier company from where we shipped your item and you can see the current status on the respective courier company website. We will also send you the link of the website where you can check the status.
My ordered item hasn't arrived yet. What can I do?
Please allow up to 15 business days for delivery from the date of Order Confirmation. If you do not get the order within this time, please feel free to contact us on given e-mail id or whatsapp us.
Which all countries do you deliver?
We deliver all our products in all countries across the globe.
How do I change my shipping address after my order has been placed?
An email will be sent to you after the order is shipped which will contain a Shipping Tracking number. Kindly use the same for all your communication with us regarding that Order.
If for any reason, our shipping partner is not able to or cannot reach you, we will provide you with the instructions to collect the product(s) directly from our shipping partner. In such situations, Fabric Duniya reserves the right to cancel the sale contract.
By which courier company do you ship my order?
We usually ship customer orders via Shiprocket (partnered with DHL, FedEx & Aramex) shipping companies. After dispatching the order we update customer regarding the shipping company used and the tracking id.